Messy systems don’t announce themselves. They show up as delays, duplicated work, decisions made without the right information, and tools nobody actually uses.

I help organizations map what’s really happening — and design what should be.

Across engineering, operations, and chamber environments, I’ve delivered: — Current and future-state (As-Is/To-Be) workflow mapping across complex, multi-team environments — Technology and data gap analysis across 12+ systems, with prioritized AI use case recommendations — A Technology & Systems Knowledge Hub built in SharePoint for cross-team documentation and training — SOP development and process library design for operational consistency and onboarding — Vendor account audits with data-driven recommendations supporting cost-benefit decisions

What you get: Clarity. A documented picture of how your organization actually runs — and a practical roadmap for making it run better.